Privacy

We collect only the information needed to handle a user request.

The service inquiry flow asks for contact details, preferred language, travel context, and a short support summary so staff can respond appropriately.

Data collected

Name, country, email, optional WhatsApp, language preference, case summary, preferred city, travel timing, and requested service scope.

Purpose

Information is used to respond to the request, coordinate non-clinical support, and maintain fulfillment records.

Sensitive information

Users should avoid sending unnecessary records through the first form. Detailed records should use a controlled intake process.